HPC 6840 not cutting to dimensions

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CheneyIT
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Joined: Fri Nov 10, 2017 2:00 pm
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HPC 6840 not cutting to dimensions

Postby CheneyIT » Mon Nov 13, 2017 8:28 am

Hello everyone,

I apologise in advance if i'm pretty weak on some of the terminology here - I'm a school IT guy who has been asked to look at a HPC 6840 on behalf of the DT team!

What seems to be happening is the HPC doesn't obey the dimensions we set in the software. We create the design in 2D design, export it, import it into the LaserCut software and then send it to the cutter... and then it seems to output in a diferent size to that which was specified. Does anyone have any ideas?

All the best

Daven
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Joined: Fri Oct 15, 2010 6:44 pm
Location: Devon
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Re: HPC 6840 not cutting to dimensions

Postby Daven » Mon Nov 13, 2017 8:49 am

Could be the machine settings have been changed in Machine Options.

It may be easier to give HPC a call and get them to go through the settings with you.

Or you could un-install LaserScript or re-name the directory (for back up) and re-install to new directory. You may need to Export the Config file (from the Download Option) to the machine as well ;)

Best
Dave
Using two LS3060's and an ex 3020 user
Please note I am not employed by HPC, any advice or recomendations I give are based on my own experience and are not necessarily the same as HPC's. First point of contact on any hardware issues should be with HPC


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