New computer

[NeedyPickle]

Hi,
I am hoping someone can help me.
I got a new computer with Windows 10. I have tried installing my laser software and all things appear to run smoothly until I come to use the laser.
Every time I attempt to engrave the laser flashes up: 'Soft Stop'.

I don't know if it is Windows 10 that is the problem or it is my installation ??????

My laser is a LS3060


Alison

[Tom]

Hi Alison
Softstop means it's trying to go off the bed
have you tried something small in the middle of the bed

[NeedyPickle]

Hi Tom,

The size of the pic I want to engrave is 22mm x 20mm.

I really do not understand where I am going wrong.

Could it be that I have messed up installing the software?

Alison

[Tom]

I don't think so
Are you engraving close to the edge of the bed

[Tom]

Or is there something off the bed that you can't see

[Spooky]

Double check the "Immediate" checkbox as well Ali

Sometimes if it's not selected and the drawing is off patch you will get the same error

[NeedyPickle]

What is the immediate check box??

[Tom]

It's a small check box just above the download button
It should have a tick in it is your not running for datum

[NeedyPickle]

It is already ticked.

Could I have messed up when I loaded the software?

Ali

[NeedyPickle]

***FANTASTIC*** I un-ticked the box and I now have a working laser !!!!!

Thank you, thank you, thank you.

Alison